Employee Attitude Towards Work

Attitudes:

•Evaluative statements – either favorable or unfavorable – concerning objects, people or events

•Attitudes reflect how one feels about something

•Attitudes are the feelings and beliefs that largely determine how employees will perceive their environment  , commit themselves to intended actions and ultimately behave.

Three Main 

Components of Attitudes:

Cognition – an opinion or belief

  “I just found out I am paid 20% less than my coworkers.”

Affect – the emotional or feeling segment associated with that belief

  “I feel angry that I am not being treated fairly.”

Behavior – the intention to behave in a certain way

“I am going to quit this job soon as I can, and I am taking the red stapler with me!” 

Major Job Attitudes:

•Job Satisfaction

•Job Involvement

•Psychological Empowerment

•Organizational Commitment

–Affective commitment

–Continuance commitment

–Normative commitment

•Perceived Organizational Support (POS)

•Employee Engagement

What Determines Job

 Satisfaction?

Evidence indicates that the most

important factors conducive to job

satisfaction are

–Mentally challenging work

–Equitable rewards

–Supportive working conditions

–Supportive colleagues

The Benefits of

Satisfaction

•Better job and organizational

 performance

•Better organizational citizenship behaviors(OCB – Discretionary 

behaviors that contribute to organizational effectiveness, but are

not part of employees’ formal job description)

•Greater levels of customer satisfaction

•Generally lower absenteeism and turnover

•Decreased instances of workplace deviance

Implications for Managers:

• Employee attitudes give warnings of potential problems and influence behavior

•Satisfied and committed employees 

exhibit behaviors that increase

 organizational outcomes

•Managers must measure job attitudes

 in order to improve them

•Most important elements a manager

 can focus on are the intrinsic parts of 

the job: making the work challenging

 and interesting

•High pay is not enough to create

 satisfaction

Conclusion

•You can’t build a great

 company without great

 people:  The problem is how

 do you know the great

 people when you see them?

•The answer is simple: Their

 attitude with others’

Attitude is everything…..

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About Anonymous

I have great negotiating and persuasive skill which has developed over time with my involvement in business start-ups and acquisition. As a manager and trainer with my appealing character, I foster the innate abilities of my colleagues/subordinates and I also give innovative ideas/technical support for would-be entrepreneurs..